IT Support Technician, Hospitality

Job overview

The IT Support Technician, Hospitality role is an onsite position in Honolulu, HI, supporting a major hotel. Compensation is listed as $80,000–$85,000 per hour in the supplied listing. Edge Communications Solutions provides managed voice and data technology systems and services for businesses and enterprises. The technician provides desktop support to hotel users and hands-on support for third-party platforms, helping maintain reliable technology operations. The role also includes equipment deployment and maintenance, client follow-up, and accurate ticket documentation.

What you'll do

• Assist users with desktops, printers, and connected devices
• set up, deploy, and maintain end-user equipment
• follow up with clients to confirm resolution
• maintain accurate and timely ticket records
• become familiar with hospitality systems
• accommodate occasional shift changes and work holidays or longer hours as needed.

What we're looking for

Skills & competencies

it support technician

hospitality it

desktop support

windows

active directory

exchange

microsoft 365

honolulu hi

edge communications solutions

full-time

onsite

holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k)
• paid time off
• short- and long-term disability
• life insurance
• professional growth opportunities.

Why this role

Onsite support at a major hotel, including smart-hands assistance for Wi-Fi, PBX, and point-of-sale platforms.

About the employer

Edge Communications Solutions LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.