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Bilingual Customer Service Representative - Full-Time

El Centro Del Barrio · San Antonio, TX · Call Center

Employment type

Full-time

Work setting

On-site

Location

San Antonio, TX

Schedule

Day shift

Posted

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Job overview

The Bilingual Customer Service Representative is an onsite, full-time role based in San Antonio, TX. This position is part of the El Centro Del Barrio team, serving as a primary contact for patients at the clinic. The role exists to welcome patients and ensure they have positive experiences. The representative contributes to the team by scheduling appointments, answering inquiries, and providing compassionate service to a diverse community.

What you'll do

  • Provide excellent customer service.
  • Schedule, reschedule, and cancel appointments.
  • Answer telephones using scripts.
  • Maintain patient accounts in the practice management system.
  • Make appointment reminder calls.

What we're looking for

Skills & competencies
full-time
day shift
san antonio tx
business
customer service
bilingual
spanish
healthcare
call center
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Comprehensive benefits, 403(b) match, and career development.

Why this role

Mission-focused organization providing healthcare to all populations regardless of income.

About the employer

El Centro Del Barrio is hiring for this role. Industry: HMO Medical Centers. Sector: 62.

Additional details

Industry sector
62
Industry
HMO Medical Centers
Occupation code
43-4051.00
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