Senior Manager, Customer Success
Compensation
$125k – $135k /yr
Employment type
Full-time
Work setting
On-site
Location
San Juan, PR
Schedule
Day shift
Posted
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Job overview
The Senior Manager, Customer Success is an onsite role based in San Juan, PR, with a salary range of $125,000 - $135,000 per year. This position supports the Customer Success team at iCIMS, a leading enterprise hiring platform, by driving customer adoption, retention, and value realization. This role exists to lead and scale high-performing teams while fostering operational excellence across the customer lifecycle. The Senior Manager translates organizational priorities into actionable plans, develops leadership capability, and partners with cross-functional stakeholders to ensure measurable business results and exceptional customer outcomes.
What we're looking for
- Skills & competencies
- full-timeday shiftsan juan pricimscustomer successmanagementsaasleadershiponsiteno travel$125k-$135k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), dependent care, disability, life insurance, parental leave, tuition reimbursement
About the employer
iCIMS is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2022.00
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Listing ID: c3c3f42b-0e58-4730-bec6-7830b5867f40