Call Center Associate

Job overview

The Call Center Associate is an onsite role based in Sudbury, MA, offering an annual salary range of $50,000 to $70,000. This position supports the sales and marketing department at Renewal by Andersen | Esler Companies, a leader in the window-replacement industry. This role exists to facilitate customer engagement by scheduling appointments for Sales Consultants. The associate acts as the primary point of contact for homeowners, ensuring exceptional service through active listening and effective communication to drive business growth.

What you'll do

• Deliver exceptional customer service, identify unique home situations, schedule appointments for Sales Consultants, communicate effectively, and overcome objections.

What we're looking for

Skills & competencies

full-time

day shift

sudbury ma

renewal by andersen

customer service

inside sales

no cold calling

$50k-$70k/yr

weekend availability

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, and Vision Insurance, Teammate Assistance Plan, Tuition Reimbursement, 401k with 50% match, Paid Time Off, Paid Volunteer Time.

Why this role

No cold calling, streamlined growth and development plan, and work from home eligibility after 1 year.

About the employer

Renewal by Andersen | Esler Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.