IT Help Desk Support Specialist I
Compensation
$41,000
Employment type
Full-time
Work setting
On-site
Location
Woodford, VA
Schedule
Day shift
Posted
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Job overview
The IT Help Desk Support Specialist I is an onsite role based in Woodford, VA. The position offers an annual salary range of $41,000 to $58,000 and supports the IT department of SimVentions, Inc., a 100% employee-owned company. This role provides Tier I technical support to end users, troubleshooting hardware and software issues. It ensures operational continuity by managing the help desk ticketing system and providing A/V support for meetings.
What you'll do
- Manage help desk ticket queue
- troubleshoot hardware, software, and network issues
- install and configure computers
- provide A/V support for meetings
- document technical procedures
- track IT assets.
What we're looking for
- Skills & competencies
- full-timeday shiftwoodford vait supporthelp desktier i supporthardware troubleshootingsoftware supportmicrosoft 365windows
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, prescription drug coverage, Employee Stock Ownership Plan (ESOP), 401(k), retirement counseling, life insurance, disability, and paid time off.
Why this role
100% employee-owned company, ranked among Virginia's Best Places to Work.
About the employer
SimVentions, Inc - Glassdoor ✪ 4.6 is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: c3748b53-ecc4-4d7e-b2bf-db5c1be526b3