Frontline Manager — W 21st Branch

Job overview

The Frontline Manager — W 21st Branch role is onsite in Wichita, KS. Compensation is not specified. Peoples Bank and Trust’s branch team serves customers and the surrounding community. The manager oversees daily frontline operations and leads teller and customer service representative deposit initiatives. The role supports branch performance through staff coaching, customer service improvement, deposit compliance, audits, and community relationships.

What you'll do

• Manage daily frontline operations
• remain trained in teller and customer service functions and assist as needed
• communicate deposit updates
• set goals, monitor progress, coach, and provide feedback
• develop branch strategies to improve customer experiences
• assist with deposit portfolio, overdraft reports, and deposit growth
• oversee scheduling and timesheets
• make hiring decisions and coordinate onboarding
• conduct performance assessments
• maintain deposit compliance
• ensure branch audits are completed
• build banking relationships and participate in community affairs.

What we're looking for

Skills & competencies

frontline manager

bank branch operations

wichita ks

peoples bank and trust

teller team

customer service representatives

deposit operations

deposit compliance

staff coaching

branch audits

community banking

Work arrangement

• Weekend coverage required

Why this role

Occasional travel to other bank branches and occasional additional hours outside regular bank service hours may be required.

About the employer

Peoples Bank and Trust is hiring for this role. Industry: Commercial Banking. Sector: 52.