IT Field Support Technician
Employment type
Part-time
Work setting
On-site
Location
Clarksville, TN
Schedule
Day shift
Posted
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Job overview
The IT Field Support Technician role is onsite in Clarksville, TN. Compensation is not specified. The Field Specialist supports Gr8ttek’s Infrastructure Delivery team, providing hardware-focused services for client products. The role exists to resolve equipment issues and keep client hardware operating through break-fix service, troubleshooting, and repair. It also supports customer service and accurate completion of service-call administration and asset tasks.
What you'll do
- Provide break-fix support for designated equipment
- troubleshoot and repair hardware
- accept and deliver assigned service calls
- communicate clearly and provide customer service
- complete administrative tasks for each call
- control and return assets and inventory. May provide functional guidance to colleagues.
What we're looking for
- Skills & competencies
- it field support technicianpart-timeclarksville tngr8ttekhardware supportbreak-fix repairtroubleshootingcustomer serviceservice callsasset inventory
- Work arrangement
- Weekend coverage required
Benefits & perks
- Dell/Lenovo certification training
Why this role
Dell/Lenovo certification training is offered; technical school certification or equivalent and 1–2 years of relevant experience are typically required.
About the employer
Gr8ttek, LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: c34839ae-42eb-41ad-bb0e-41ec584a8c84