Front Desk Agent, Part-Time

Job overview

The Front Desk Agent role is onsite in Flint, MI. Compensation is not specified. The position supports hotel guest service and the hotel’s financial profitability. The agent welcomes and registers guests, manages check-in and checkout transactions, answers questions about hotel services and the local area, and responds to guest requests and complaints. These duties help deliver an efficient, helpful guest experience and support room occupancy.

What you'll do

• Greet and register guests
• enter and retrieve guest and room information
• issue electronic keys and welcome packets
• assist with checkout and payment processing
• answer questions about rooms, rates, packages, promotions, and the local area
• use upselling techniques to promote hotel services and facilities
• respond to guest requests and resolve issues
• handle complaints and relay messages to guests.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

guest registration

check-in and checkout

payment processing

guest relations

upselling

part-time

flint mi

crescent hotels & resorts

Work arrangement

• Weekend coverage required

Why this role

Part-time hotel front desk position focused on guest registration, checkout, and service.

About the employer

Crescent Hotels & Resorts LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.