Service Desk Engineer
Compensation
$50k – $75k /yr
Employment type
Full-time
Work setting
On-site
Location
Rochester, NY
Schedule
Day shift
Posted
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Job overview
The Service Desk Engineer role is onsite in Rochester, NY. Compensation is $50,000–$75,000.50 per year. Entre Computer Services provides managed services, IT infrastructure engineering, application development, and IT outsourcing to regional and national organizations.
What you'll do
- Respond to service desk tickets and requests
- administer Office 365, including user provisioning, licensing, email, SharePoint, and OneDrive
- maintain Windows Server and Active Directory
- manage network and security access
- monitor network performance
- document tickets and configurations
- and follow IT policies and security standards. Participate in on-call rotation or after-hours support as required.
What we're looking for
- Skills & competencies
- service desk engineerit supportoffice 365active directorywindows serversharepointonedrivevpn supportrochester nyentre computer services$50k–$75,000.50/yearon-call rotation
- Work arrangement
- Weekend coverage required
Why this role
The posting requires three years of service desk or IT support experience and experience with ITSM ticketing systems, Active Directory, Windows or macOS, Microsoft 365 troubleshooting, and VPNs or remote access.
About the employer
Entre Computer Services is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1232.00
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Listing ID: c3190157-f512-49f9-bb79-cf18ad81a852