Automotive Sales Consultant

Job overview

The Automotive Sales Consultant is an onsite, full-time role based in Newport News, VA, with compensation ranging from $12.78 to $20.00 per hour plus commission. This position supports the sales department at CarMax, the nation's largest retailer of used cars, by providing a customer-first vehicle buying experience. The role exists to build genuine relationships with customers, guiding them through the entire vehicle selection and purchase process. Consultants contribute to store goals by delivering transparent, honest service and maintaining professional standards in a fast-paced retail environment.

What you'll do

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

What we're looking for

Skills & competencies

full-time

day shift

newport news va

carmax

sales

retail

customer service

commission eligible

$12.78-$20/hr

weekend work required

Work arrangement

• Weekend coverage required

Benefits & perks

• Sick time (up to 48 hours/year), vacation time (80-200 hours/year), 6 paid holidays, and 1 floating holiday.

Why this role

Paid training and mentorship provided; no prior experience required.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.