Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Garner, NC. The listed salary range is $40,000–$50,000 per year. The role supports Matt Davis’s State Farm agency in serving community members and strengthening customer experiences. The representative responds to policy questions, assists with policy changes, processes claims, and maintains accurate interaction records. By coordinating with agency colleagues and anticipating customer needs, the role supports the agency’s service and growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

garner nc

matt davis state farm agent

insurance

policy support

claims processing

customer records

full-time

$40k–$50k

hiring bonus

health insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission
• hiring bonus
• performance bonuses
• 401(k)
• health insurance
• paid time off
• flexible schedule
• training and development
• advancement opportunities.

Why this role

The posting lists hourly pay plus commission, a hiring bonus, performance bonuses, health insurance, paid time off, flexible scheduling, training and development, and advancement opportunities.

About the employer

Matt Davis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.