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Customer Service Representative - Insurance

Springer Insurance · Midlothian, VA · Client Services

Compensation

$35k – $45k /yr

Employment type

Full-time

Work setting

On-site

Location

Midlothian, VA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Midlothian, VA, providing support for insurance clients. Compensation is between $35,000 and $45,000 per year, and this role supports the Springer Insurance team in maintaining client relationships. This role exists to provide professional service to existing clients, process policy updates, and support producers in new business development. The Customer Service Representative ensures accurate record-keeping and high-quality service delivery.

What you'll do

  • Answering customer inquiries, processing payments, updating policies, supporting producers with quotes, and maintaining agency management system records.

What we're looking for

Skills & competencies
full-time
day shift
midlothian va
springer insurance
customer service
insurance
$35k-$45k
benefits
professional development
weekend work
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), Health/Dental/Vision insurance, Paid Time Off, Performance Bonus

Why this role

Includes performance-based bonuses and professional development opportunities.

About the employer

Springer Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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