Customer Service Representative / Service Writer
Employment type
Full-time
Work setting
On-site
Location
Bryson City, NC
Schedule
Day shift
Posted
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Job overview
The Customer Service Representative / Service Writer role is onsite in Bryson City, NC, full-time; compensation is not specified. BC Automotive provides automotive services to customers in Bryson City and surrounding areas. The role serves as a customer-facing link between vehicle owners and technicians, documenting concerns accurately and coordinating service so customers understand repair issues and timelines and work can be completed efficiently.
What you'll do
- Provide customer service in person and by phone
- write accurate service orders from customer and technician input
- explain vehicle issues and repair timelines
- coordinate with technicians
- maintain customer interaction and service-history records
- handle inquiries and concerns professionally.
What we're looking for
- Skills & competencies
- customer service representativeservice writerfull-timebryson city ncbc automotiveautomotive serviceservice orderscustomer communicationtechnician coordinationtraining available
- Work arrangement
- Weekend coverage required
Why this role
Prior customer service or automotive service-writing experience is a plus but is not required; the employer is willing to train.
About the employer
BC Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- General Automotive Repair
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: c2c68998-57a0-4181-b891-9842a6bcd9e6