Retail Point of Sale and Guest Services Representative

Job overview

The Retail Point of Sale and Guest Services Representative role is onsite in Cincinnati, OH, with compensation of $16–$18 per hour. James Free Jewelers is a family-owned jeweler focused on creating exceptional buying experiences for clients. The role supports store operations by providing personalized sales and service, guiding guests through product selection and financing options, and ensuring accurate point-of-sale transactions and records. It also contributes to customer relationships and brand awareness through direct sales and marketing events.

What you'll do

• Provide personalized sales and service
• share product, service, selection, and financing information at point of sale
• ensure transactions and documents are accurate and complete
• reconcile daily receipts and prepare deposits
• audit POS transactions
• build guest relationships and brand awareness through sales and marketing events
• collaborate with team members
• maintain accurate transaction, inventory, and reporting records.

What we're looking for

Skills & competencies

retail point of sale

guest services

cincinnati oh

james free jewelers

full-time

$16–$18/hr

customer service

luxury retail

jewelry sales

pos transactions

daily reconciliation

marketing events

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive compensation and benefits are mentioned
• specific benefits are not listed.

Why this role

Family-owned jeweler; willing to train the right candidate.

About the employer

James Free Jewelers is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.