Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Kingston, NY, with stated compensation of $40,000–$60,000 per year. Alex Sette’s agency serves the Kingston community and supports customers with insurance and financial services. The role helps the agency deliver customer experiences that support its growth by answering inquiries, explaining policy information, assisting with policy changes, processing claims, and maintaining accurate interaction records. The employee must be able to complete applicable licensing requirements and training.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer records

kingston ny

alex sette state farm agent

property and casualty license

life and health license

spanish a plus

$40k–$60k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• Simple IRA matching
• licensing reimbursement
• performance-based commission and bonuses
• life insurance benefits
• advancement opportunities.

Why this role

The agency describes an in-person, collaborative office and offers licensing reimbursement and performance-based incentives.

About the employer

Alex Sette - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.