Front Office Assistant

Job overview

The Front Office Assistant role is onsite in Los Angeles, CA. Compensation is not specified. The position supports Clinica Romero’s front office and its patient-facing clinic services, guided by the organization’s stated values of compassion, service, quality care, respect, and dignity. The assistant helps patients navigate appointments and clinic services by managing registration, scheduling, eligibility checks, communications, and clerical tasks. The role supports timely patient flow, accurate records, and a positive, confidential experience at the clinic.

What you'll do

• Welcome and direct patients
• register appointments and update patient information in the EMR
• screen for program eligibility and verify payer coverage
• scan records
• make appointment reminder calls and texts
• audit registration and provider schedules
• collect copayments
• schedule and reschedule appointments
• answer and transfer calls
• assist with reports and translation when necessary
• comply with HIPAA
• travel between sites and participate in outreach events.

What we're looking for

Skills & competencies

front office assistant

patient registration

appointment scheduling

electronic medical records

eligibility verification

patient services

bilingual english-spanish

los angeles ca

clinica romero

hipaa

clinic operations

Work arrangement

• Weekend coverage required

Why this role

Bilingual English and Spanish is required; travel between sites and participation in outreach events are required.

About the employer

Clinica Romero is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.