Seasonal Holiday Retail Manager — Concord Mills

Job overview

The Seasonal Holiday Retail Manager role is an onsite, full-time seasonal position in Concord, NC, paying $20 per hour. The manager leads holiday photo operations at Concord Mills, supporting Cherry Hill Programs’ work creating memorable experiences for children and families. The role oversees daily site operations, staffing, sales, and guest service throughout the season. It helps ensure the team and venue are prepared, guests receive a positive experience, and seasonal operations are completed securely and efficiently.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• drive sales and cash-handling compliance
• verify deposits and financial paperwork
• coach staff on guest service
• maintain venue and vendor relationships
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

concord mills

concord nc

cherry hill programs

full-time

seasonal

onsite

retail operations

team leadership

guest service

sales

$20/hr

weekend work

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options, employee referral program, one free Santa visit with photo prints and holiday cards, digital Santa message, and three months of Pixie Post access.

Why this role

Seasonal leadership role with required pre-season training and a flexible schedule that includes evenings, weekends, holidays, and peak retail periods.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.