Customer Service Desk Analyst 1 - Bridgewater NJ
Compensation
$48k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Bridgewater, NJ
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Desk Analyst 1 is a hybrid role based in Bridgewater, NJ, with an annual salary range of $48,000 to $70,000. This position provides essential end-user support for proprietary business applications and standard client software within a fast-paced communications infrastructure environment. This role exists to maintain the reliability and security of the company's digital interactions by providing expert troubleshooting and customer support. By managing inquiries and resolving technical incidents, the analyst ensures that internal and external stakeholders receive seamless service.
What you'll do
- Monitor and respond to customer communication channels.
- Support billing inquiries and application troubleshooting.
- Perform data entry.
- Collaborate with other departments to resolve incidents.
What we're looking for
- Skills & competencies
- full-timeday shiftbridgewater njiconectivcustomer serviceanalysttechnical supporthybridweekend workon-call$48k-$70k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, Disability, Life Insurance, 401(k) with match
Why this role
Hybrid work arrangement, variable pay eligibility, professional growth.
About the employer
iconectiv is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-1011.00
You'll be redirected to the employer's application page.
Listing ID: c28313b7-2bfb-4c04-a05b-e45d75e246cf