Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Salisbury, MD, with compensation of $35,000–$50,000 per year. The position supports customer relationships and service at Tom Prunty’s State Farm agency, which describes a team of eight and community support for the Salvation Army and Habitat for Humanity. The representative responds to customer inquiries, maintains interaction records, and coordinates with other agent team members. The role helps deliver customer experiences that support the agency’s business and community relationships.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members.

What we're looking for

Skills & competencies

customer service representative

insurance agency

customer inquiries

customer relationships

client records

salisbury md

tom prunty state farm agent

$35k–$50k/year

no weekends

simple ira

paid time off

license reimbursement

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, licensing reimbursement, flexible schedule, advancement opportunities, paid time off, training and development, and performance-based bonus.

Why this role

The agency states that it offers no weekend work, 18 paid days off each year, licensing reimbursement, and a Simple IRA.

About the employer

Tom Prunty - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.