Administrative Professional – Front Desk

Job overview

The Administrative Professional – Front Desk role is onsite in Centralia, WA, with a Monday–Friday schedule totaling 40 hours per week. Pay is $17.76–$21.65 per hour. Cascade Community Healthcare is a nonprofit community health center serving Lewis County and surrounding communities. This role supports the center’s client-facing and administrative operations by managing calls, appointments, walk-ins, records, payments, insurance verification, and related documentation. It helps clients access services while keeping front desk processes organized, confidential, and timely.

What you'll do

• Answer and prioritize calls
• schedule appointments and walk-ins
• assist clients and handle information confidentially
• contact clients before appointments
• relay messages and refer specialized questions
• complete new-client paperwork
• verify insurance
• process medical-record requests
• collect and record payments
• prepare forms
• perform data entry
• secure the office
• monitor the waiting room
• complete documentation and attend assigned meetings.

What we're looking for

Skills & competencies

administrative professional

front desk

centralia wa

cascade community healthcare

$17.76–$21.65/hr

monday–friday

40 hours

appointment scheduling

client services

insurance verification

medical records

electronic health records

confidentiality

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid holidays, company-paid employee benefits subject to eligibility and plan terms, retirement contributions, student loan repayment opportunities, and license or certification reimbursement.

Why this role

Monday–Friday schedule; 40 hours per week. Experience with Credible or EPIC electronic health records is preferred. Benefits include paid time off, paid holidays, insurance options, retirement contributions, and potential student loan repayment opportunities.

About the employer

Cascade Community Healthcare is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.