Multi-Location Customer Service Specialist

Job overview

The Multi-Location Customer Service Specialist role is an onsite position located in North Canton, OH. Compensation is not specified for this role, which supports the Sherwin-Williams retail store network. This role exists to provide consistent service across multiple store locations within a 20-mile radius. The specialist contributes to the company's success by assisting customers with product needs, maintaining store standards, and meeting sales goals at various branches.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

north canton oh

sherwin-williams

sales

customer service

retail

warehouse

onsite

multi-location

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• opportunities to learn, develop new skills, and grow contribution
• inclusive team and commitment to communities.

Why this role

Requires travel between multiple store locations within a 20-mile radius.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.