Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Donaldsonville, LA, and compensation is not specified. Jackson Hewitt provides tax preparation services and seeks to support a welcoming client experience in its offices. The associate serves as a friendly point of contact, engaging clients, confirming appointments, following up with past and potential clients, distributing marketing materials, and keeping clients engaged during wait times. The role helps offices maintain responsive client service and support the client journey.

What you'll do

• Engage with clients visiting the office
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• provide customer-facing office support.

What we're looking for

Skills & competencies

seasonal client support associate

donaldsonville la

jackson hewitt

client service

appointment confirmation

client follow-up

marketing materials

office support

basic computer skills

training and development

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, employee discounts, flexible schedule, advancement opportunities, training and development, low-cost healthcare, dental and vision options, tax preparation training, PTIN registration reimbursement, continuing tax education, and 401(k) with company match subject to eligibility.

Why this role

The posting welcomes applicants regardless of work background or experience level; prior customer service or sales experience is preferred but not required. Full-time and part-time positions are available.

About the employer

Jackson Hewitt - EMR is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.