Service Manager
Employment type
Full-time
Work setting
On-site
Location
Columbus, OH
Schedule
Day shift
Posted
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Job overview
The Service Manager is an onsite role based in Columbus, OH. Compensation is not specified for this position, which supports the Crane Payment Innovations field support team. This role exists to lead service operations and ensure customer satisfaction. It contributes to the team by managing technicians, improving service processes, and resolving escalations.
What you'll do
- Recruits and develops technicians, monitors performance metrics, enhances service processes, and manages service escalations.
What we're looking for
- Skills & competencies
- full-timeday shiftcolumbus ohcpiservice managerleadershipfield operationsonsitemanagementpayment systems
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) match, medical/dental/vision, career growth plans.
Why this role
Requires 3-5 years of service management experience and proficiency in SAP/Salesforce.
About the employer
Crane Payment Innovations is hiring for this role. Industry: Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables
- Occupation code
- 11-3012.00
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Listing ID: c25dd455-b775-41b7-8c67-6e346ef42bb2