Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Kalamazoo, MI. Compensation is not specified. The position supports Fox Motors’ vision of building customer trust and long-term relationships.

What you'll do

• Schedule service appointments
• greet customers and obtain vehicle information
• document vehicle concerns on repair orders
• review service history and recommend needed work
• provide written estimates
• monitor repair progress and communicate changes
• obtain authorization for additional repairs
• review and close repair orders
• explain completed work and charges.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service lane

repair orders

service scheduling

vehicle maintenance

customer communication

kalamazoo mi

fox mazda kalamazoo

automotive knowledge

technology

fox motors

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation, PTO and holidays
• medical, dental and vision
• 401(k) with employer match
• flex spending
• company-paid group life insurance
• short- and long-term disability
• supplemental life and accident insurance
• employee assistance programs
• employee discounts
• wellbeing program
• growth and development opportunities.

Why this role

Fox University development programs and opportunities for growth and development.

About the employer

Fox Mazda Kalamazoo is hiring for this role. Industry: General Automotive Repair. Sector: 81.