Underwriting Support Manager

Job overview

The Underwriting Support Manager role is onsite in Jacksonville, FL. Compensation is not specified. The position supports Stillwater Insurance Group’s Property Underwriting and Inspections operations. The manager leads the Processing and Support team, overseeing staffing, workflows, escalations, and service quality. The role helps ensure accurate, timely operations that follow company procedures, underwriting guidelines, and applicable state regulations while supporting agents, policyholders, and internal partners.

What you'll do

• Lead, coach, hire, train, and develop team members
• manage work queues and assignments
• address backlogs and process inefficiencies
• ensure compliance with procedures, underwriting guidelines, and regulations
• analyze operational reports and performance data
• handle complex escalations and policy inquiries
• collaborate with underwriting leadership and other departments
• support process improvements and special projects.

What we're looking for

Skills & competencies

underwriting support manager

property underwriting

insurance operations

processing and support

team leadership

workflow management

escalation handling

property and casualty

jacksonville fl

stillwater insurance group

Work arrangement

• Weekend coverage required

Why this role

Position level may be determined as Supervisor or Manager based on the candidate’s experience and qualifications.

About the employer

Stillwater Insurance Group is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.