Intake and Authorization Specialist

Job overview

The Intake and Authorization Specialist role is onsite in Fall River, MA, with compensation of $45,000–$55,000 per year. The specialist supports Northeast Family Services’ registration and admissions process across its five Massachusetts regions. The role helps clients access behavioral health services by gathering referral information, verifying insurance coverage, and scheduling appointments. It coordinates with program directors, clinicians, nurse practitioners, and peers to support an organized intake process.

What you'll do

• Manage registration and admissions
• answer incoming calls
• gather referral information
• verify insurance coverage and benefits
• handle authorizations
• schedule client appointments
• maintain client and company confidences
• use Microsoft Office and electronic health records.

What we're looking for

Skills & competencies

intake specialist

authorization specialist

northeast family services

fall river ma

onsite

full-time

$45,000–$55,000/year

behavioral health

patient intake

insurance verification

appointment scheduling

ehr

12 p.m.–8 p.m.

health and dental benefits

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage
• three weeks paid vacation
• 11 paid holidays
• sick time
• 401(k) with up to 4% match after one year
• disability and life insurance options
• dependent care savings account
• annual longevity award
• company laptop and cell phone.

Why this role

The listed hours are 12 p.m.–8 p.m. Requires a high school diploma or equivalent and at least two years of patient intake and scheduling experience. Prior Massachusetts Medicaid experience is preferred.

About the employer

Northeast Family Services is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.