Patient Registration Representative

Job overview

The Patient Registration Representative role is onsite in Jackson, MI, for 24 hours per week on a midnight shift. Compensation is not specified. The department provides patient registration services and administrative support as part of Henry Ford Health’s community health mission. The representative serves as an initial point of contact, helping patients and visitors complete registration while supporting accurate records and smooth healthcare operations. The role verifies insurance, responds to inquiries, and coordinates with patients, visitors, and staff.

What you'll do

• Complete face-to-face check-in and preregistration
• register new patients and update patient and insurance information
• confirm insurance eligibility
• respond to caller and customer inquiries by phone, in person, and in writing
• instruct others on registration procedures as needed.

What we're looking for

Skills & competencies

patient registration

patient check-in

insurance eligibility

healthcare administration

customer service

microsoft office

epic preferred

jackson mi

henry ford health

24 hours weekly

midnight shift

Work arrangement

• Weekend coverage required

Benefits & perks

• Career growth, collaborative opportunities, mission-driven work, and continuous learning are described.

Why this role

Part-time schedule of 24 hours per week; high school diploma or GED required; EPIC experience is preferred.

About the employer

Henry Ford Health is hiring for this role. Industry: General Medical and Surgical Hospitals. Sector: 62.