Associate Systems Administrator, Mobile Device Support

Job overview

The Associate Systems Administrator, Mobile Device Support role is onsite in Halethorpe, MD. Compensation is not specified. The role provides technical support to participants during scheduled visits and supports device setup under study protocols.

What you'll do

• Assist participants with mobile phone porting
• configure and pair Apple Watch devices with phones
• install required applications and settings
• verify connectivity, synchronization, and functionality
• troubleshoot basic mobile and wearable device issues
• guide participants on device use
• document setup and technical issues
• and follow data privacy, security, and study protocols. The posting describes comparable experience of zero to two years or an equivalent combination of education, training, and experience.

What we're looking for

Skills & competencies

associate systems administrator

mobile device support

apple watch

mobile phones

device setup

halethorpe md

mindlance

participant support

troubleshooting

data privacy

study protocols

0–2 years comparable experience

Work arrangement

• Weekend coverage required

Why this role

Participant-facing mobile phone and Apple Watch setup in a clinical research or healthcare technology context.

About the employer

Mindlance is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.