Service Delivery Technician II
Compensation
$23 – $26 /hr
Employment type
Full-time
Work setting
On-site
Location
Aurora, IL
Schedule
Day shift
Posted
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Job overview
The Service Delivery Technician II is an onsite role based in Aurora, IL. Compensation is not specified in the posting. This position supports the CyrusOne data center operations. The role exists to provide direct support to clients and act as a central point of contact. It contributes to the company's goals by resolving client issues and fulfilling facility requests.
What you'll do
- Respond to and open tickets
- Monitor ticket queues
- Perform initial troubleshooting of incidents
- Act as 'Smart Hands and Feet' for client requests
- Install customer orders.
What we're looking for
- Skills & competencies
- full-timeday shiftaurora ilcyrusonedata centerservice deliveryit supportonsiteno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Equal opportunity employer
- Top Work Place recognition.
Why this role
Client-facing technical role in a data center environment.
About the employer
CyrusOne is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1244.00
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Listing ID: c1ed591c-571d-4328-9868-3a02af03250d