Process Quality Coordinator
Employment type
Full-time
Work setting
On-site
Location
Lansing, MI
Schedule
Day shift
Posted
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Job overview
The Process Quality Coordinator is a remote role for Michigan residents. Compensation is not specified for this position. This role supports the reacquired vehicle management (RVM) group at Morley. This position manages transaction quality review for vehicle buyback cases. The coordinator ensures document collections are accurate, verifies the integrity of case information, and evaluates transactions for quality while providing feedback to team members.
What you'll do
- Manage transaction quality review.
- Verify document collection accuracy.
- Evaluate transactions for quality and provide feedback.
- Review case setup and settlement offers.
- Offer solutions through inbound and outbound communications.
What we're looking for
- Skills & competencies
- full-timeday shiftmichiganmorleyquality coordinatorremoteautomotivequality assurancecustomer caredocumentation
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), disability, life insurance, paid time off, wellness program
Why this role
Remote role
About the employer
Morley is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 13-1199.00
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Listing ID: c1da2f68-e234-439a-9e69-092cfc781cbd