ServiceNow Lead
Employment type
Full-time
Work setting
On-site
Location
Cincinnati, OH
Schedule
Day shift
Posted
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Job overview
The ServiceNow Lead role is listed in Cincinnati, OH, with quarterly travel. The work arrangement is not specified. Compensation is not specified. The lead bridges business stakeholders and technical teams to support ServiceNow initiatives.
What you'll do
- Gather, analyze, and document business requirements
- translate needs into technical specifications
- improve user experience using out-of-the-box ServiceNow features while minimizing technical debt
- mentor developers and administrators
- serve as a subject matter expert
- coordinate work across regions
- guide module use and integrations
- and monitor emerging ServiceNow capabilities, including AI and predictive intelligence, for potential adoption.
What we're looking for
- Skills & competencies
- servicenow leadcincinnati ohquarterly travelservicenowcsmcmdbitsmitomrequirements analysistechnical specificationsstakeholder managementcsa or ctayantran
- Work arrangement
- Weekend coverage required
Why this role
The posting requires 10 years in a ServiceNow Lead role, experience across multiple modules such as CSM, CMDB, ITSM, and ITOM, and specified ServiceNow certifications: CSA or CTA, plus CIS in ITSM, ITOM, or CSM.
About the employer
Yantran LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Systems Design Services
- Occupation code
- 15-1243.00
You'll be redirected to the employer's application page.
Listing ID: c1d9c0a3-c857-4977-8d3a-de59c98fee01