Operations Enablement Specialist - Client Services

Job overview

The Operations Enablement Specialist is an onsite role based in Woodland Hills, CA. Compensation is not specified for this position, which supports the Client Service Team at FM, a global leader in engineering-based risk management and property insurance. This role exists to plan, execute, and measure programs that create meaningful interactions with clients to inform buying decisions and strengthen relationships. The specialist enables the success of the Client Service Team by providing data, insights, and marketing resources to support client retention and risk improvement.

What you'll do

• Execute programs to influence client buying decisions
• support client retention and risk improvement
• partner with marketing to develop client-centric assets
• conduct account research
• coordinate local events
• lead day-to-day operations of the Client Service Team
• provide guidance to team members.

What we're looking for

Skills & competencies

full-time

day shift

woodland hills ca

client service

operations

enablement

marketing

project management

retention

risk improvement

Work arrangement

• Weekend coverage required

Why this role

Focus on client retention and sales enablement.

About the employer

FM is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.