Senior Implementation Specialist — Remote

Job overview

The Senior Implementation Specialist — Remote role is fully remote, with the posting describing hiring across locations within the United States; compensation is $90,000–$107,500 per year. Karbon develops AI-powered practice management software for accounting firms and supports customers in 40 countries.

What you'll do

• Lead enterprise customer implementation projects, plans, milestones, and deliverables
• coordinate with executive sponsors, administrators, and end users
• conduct onboarding, process reviews, configuration workshops, and training
• advise on workflow and change management
• support data imports and integrity
• identify project risks
• collaborate with Sales, Customer Success, Product, and Support
• and use AI tools in implementation work.

What we're looking for

Skills & competencies

senior implementation specialist

remote

karbon

full-time

saas implementation

customer onboarding

enterprise accounts

project management

data migration

change management

ai-powered software

$90k–$107.5k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid flexible time off
• company-paid medical, dental, vision, disability, and life insurance
• 401(k) match
• flexible spending account
• up to eight weeks paid parental leave
• work-from-home stipend.

Why this role

The posting seeks 3–5+ years of B2B SaaS implementation experience and 2+ years of end-to-end technical implementation experience. Benefits include flexible time off, company-paid insurance, 401(k) match, parental leave, and a work-from-home stipend.

About the employer

Karbon is hiring for this role. Industry: Software Publishers. Sector: 51.