Branch Support Officer, Fallbrook

Job overview

The Branch Support Officer, Fallbrook role is based in Fallbrook, CA. The posting states a pay range of $70,304–$74,000 but does not specify the pay period. The role supports Banc of California’s branch operations and customer service. The role exists to provide customer-facing banking support and quality control across assigned branch operations. It helps maintain service standards, support staff, resolve customer issues, and promote compliance with bank policies and regulatory requirements.

What you'll do

• Support regional quality control
• plan and coordinate daily workflow
• provide customer service and resolve inquiries
• promote bank services
• monitor teller performance and coach as appropriate
• approve transactions within guidelines
• participate in branch opening and closing
• review reports and certifications
• support audit readiness
• assist with hiring and performance evaluations
• and manage, coach, and train staff.

What we're looking for

Skills & competencies

banc of california

branch support officer

fallbrook ca

branch operations

customer service

quality control

teller support

staff coaching

audit readiness

banking operations

regional assignments

branch support

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) plan with company match and immediate vesting
• medical, dental, vision, life, and disability insurance
• family-building support and paid parental leave
• paid vacation, holidays, and volunteer time
• tuition reimbursement and development programs.

Why this role

Requires travel between temporary assignments at branch offices within a designated region; mileage is paid for travel between assignments.

About the employer

Banc of California is hiring for this role. Industry: Savings Institutions and Other Depository Credit Intermediation. Sector: 52.