Front Office Clerk

Job overview

The Front Office Clerk role is onsite in Rapid City, SD; compensation is not specified. The position supports Hanger’s patient-facing clinic operations and helps provide a seamless experience for patients, staff, and referral sources. The clerk manages reception and administrative tasks that help patients navigate clinic visits and follow-up care. Accurate intake, payment collection, scheduling, patient support, and record maintenance contribute to efficient clinic operations and complete patient information.

What you'll do

• Greet and assist arriving patients, provide wait-time information, and address inquiries
• verify and update patient demographics and insurance details
• handle walk-in registrations
• collect deductibles, copays, and coinsurance
• coordinate follow-up appointments for cast and measure, delivery, and prosthetic care plans
• provide information about clinic services and resources
• work with the Revenue Cycle Management team to obtain patient information
• maintain accurate and complete electronic health records.

What we're looking for

Skills & competencies

front office clerk

rapid city sd

hanger

patient reception

patient intake

insurance details

payment collection

appointment scheduling

electronic health records

clinic administration

high school diploma

customer service

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent is required; less than one year of customer service, administrative, or related experience is required. Reception or medical front office experience is preferred.

About the employer

Hanger, Inc. is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.