Front Desk Agent
Employment type
Full-time
Work setting
On-site
Location
Schaumburg, IL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Front Desk Agent is an onsite role based in Schaumburg, IL. Compensation is not specified. This role supports the hospitality team at Embassy Suites Schaumburg, managed by Superhost Hospitality. The role exists to serve as the face of the hotel, providing exceptional service to guests from arrival through departure. The agent manages reservations, resolves guest concerns, and coordinates with other departments to ensure a seamless guest experience.
What you'll do
- Greet guests and manage check-in.
- Assist with inquiries and provide information about hotel services.
- Handle reservations and cancellations.
- Resolve guest concerns.
- Coordinate with other departments.
What we're looking for
- Skills & competencies
- full-timeday shiftschaumburg ilhospitalityfront deskguest serviceshotelcustomer servicereservationsteam environment
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health, dental, vision, 401(k), travel discounts, wellness program, on-demand pay, leadership development.
Why this role
Hotel experience strongly preferred; availability for evenings, weekends, and holidays required.
About the employer
Embassy Schaumburg is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: c1a0b5ec-bc35-48dc-915c-a79ac28cfb58