Senior Field Service Representative

Job overview

The Senior Field Service Representative role is onsite in Huntsville, AL, and compensation is not specified. EOS Defense Systems USA manufactures remote weapons stations for armed service customers. This role supports, trains, maintains, and repairs remote weapons stations at company facilities and in the field. It leads troubleshooting, testing, field modifications, customer technical coordination, and coaching for other field service representatives.

What you'll do

• Resolve escalated remote weapons station issues, including multi-system integration problems
• train and provide technical oversight to field service representatives
• conduct system testing, acceptance inspections, and field modifications
• serve as a technical interface with customers, engineering, and program management
• identify recurring issues and recommend improvements
• lead counter-UAS simulation exercises and live scenarios
• mentor field service representatives
• align field operations with company and program goals.

What we're looking for

Skills & competencies

senior field service representative

remote weapons stations

field service

defense systems

system troubleshooting

technical training

customer interface

engineering coordination

huntsville al

eos defense systems

security clearance eligibility

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor's degree in an engineering field or at least six years in a related technical field, four to six years of hands-on remote weapons station experience, a standard driver's license, an unexpired passport, and ability to obtain and maintain a security clearance. Counter-UAS experience is preferred.

About the employer

EOS Defense Systems USA, Inc is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.