Medical Receptionist — Norwood and Norfolk Offices

Job overview

The Medical Receptionist role is onsite at Eye Care Specialists’ Norwood and Norfolk offices in Massachusetts. Compensation is $20–$25 per hour. The role supports patient-facing operations at the eye care practice. The receptionist helps patients navigate appointments and office visits by managing check-in and checkout, calls, scheduling, insurance details, copayments, referrals, and messages. The position also requires professional communication and careful handling of confidential patient information.

What you'll do

• Greet and check in and out patients
• answer phones and schedule appointments
• verify patient demographics and insurance information
• collect copayments
• assist with referrals and patient messages
• communicate with patients, providers, and staff
• maintain patient confidentiality and follow HIPAA requirements.

What we're looking for

Skills & competencies

medical receptionist

norwood ma

norfolk ma

eye care specialists

part-time

patient check-in

appointment scheduling

insurance verification

copayments

referrals

hipaa

flexible scheduling

$20–$25/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• For part-time employees: flexible scheduling and employee discounts on eye exams, eyewear, contact lenses, LASIK/PRK, cataract surgery, cosmetic services, and eye care treatments.

Why this role

Works at both the Norwood and Norfolk offices; prior medical office or receptionist experience is preferred but not required.

About the employer

Eye Care Specialists is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.