Call Center Associate
Compensation
$50k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
South Barre, MA
Schedule
Day shift
Posted
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Job overview
The Call Center Associate is an onsite role based in South Barre, MA, offering an annual salary range of $50,000 to $70,000. This position supports the inside sales department at Esler Companies, the holding company for Renewal by Andersen, by connecting with homeowners interested in window replacement services. This role exists to provide exceptional customer service and schedule appointments for Sales Consultants. The associate acts as the first point of contact, listening to customer needs and overcoming objections to drive sales metrics without cold calling.
What you'll do
- Deliver exceptional customer service, identify unique home situations, schedule appointments for Sales Consultants, communicate effectively with customers, and meet performance metrics.
What we're looking for
- Skills & competencies
- full-timeday shiftsouth barre marenewal by andersenesler companies$50k-$70k/yrcustomer serviceinside salesweekend requiredno cold callingno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, and Vision Insurance, 401k with 50% match, Tuition Reimbursement, Paid Time Off, Paid Volunteer Time
Why this role
No cold calling, weekly and monthly bonuses, streamlined growth and development plan, work from home eligibility after 1 year.
About the employer
Renewal by Andersen | Esler Companies is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: c17ed900-d228-4764-a9dd-d2b810c411ea