Technical Operations Engineer

Job overview

The Technical Operations Engineer role is listed onsite in Morrisville, NC; compensation is not specified. The role supports NetApp’s Instaclustr TechOps team, which operates open-source services at scale. The engineer maintains and supports cloud-hosted technology clusters, responds to customer questions and incidents, and improves production system performance and stability. The role also contributes to cluster migrations, upgrades, maintenance, and internal automation while participating in a 24/7 rotating shift roster.

What you'll do

• Provide operational support for cloud-hosted nodes
• diagnose customer issues involving Apache Cassandra, Kafka, OpenSearch, and other supported technologies
• apply maintenance and change procedures
• perform cluster migrations, upgrades, and maintenance
• improve automation tools, documentation, and processes
• participate in a 24/7 rotating shift roster.

What we're looking for

Skills & competencies

technical operations engineer

netapp

morrisville nc

instaclustr

techops

linux

apache cassandra

kafka

opensearch

cloud operations

incident response

24/7 rotating shift

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes health and life insurance, retirement or pension plans, paid time off and leave options, performance-based incentives, an employee stock purchase plan, and restricted stock units
• offerings vary by region.

Why this role

Supports a large fleet of open-source technology clusters and participates in a 24/7 rotating shift roster.

About the employer

NetApp is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.