Shift Leader

Job overview

The Shift Leader role is onsite in Greenville, SC, and pays $14–$16 per hour plus tips. The position is part of the restaurant management team and reports to the Assistant Store Manager and Restaurant Manager. The role supports guest satisfaction and restaurant operations. The Shift Leader oversees a designated shift, coaching crew members and communicating priorities, goals, and results. The role helps maintain product quality, guest service, cleanliness, food safety, and brand standards while supporting sales goals and resolving guest issues.

What you'll do

• Oversee shift operations
• coach and support crew members
• communicate shift priorities, goals, and results
• maintain guest satisfaction, product quality, service, cleanliness, and food safety
• resolve guest issues
• enforce safety and sanitation guidelines
• execute sales goals, restaurant standards, and marketing initiatives
• manage cash over/short
• ensure products meet brand standards.

What we're looking for

Skills & competencies

full-time

shift leader

greenville sc

dunkin’

restaurant operations

crew coaching

guest service

food safety

sanitation

sales goals

cash management

$14–$16/hr plus tips

Work arrangement

• Weekend coverage required

Why this role

ServeSafe Food Handler certification is required or must be obtained within 60 days of promotion. Required Center Online courses must be completed within three months of promotion or employment.

About the employer

Dunkin' Donuts - TBG Food Aquisition Corp is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.