Front Office I

Job overview

The Front Office I role is onsite in Bristol, TN. Pay is $15.50–$20.21 per hour. Holston Medical Group is a multispecialty clinic serving northeast Tennessee and southwest Virginia, focused on accessible, value-based care. The role provides the first point of contact for patients and helps keep clinic operations ready and organized. It supports check-in and checkout, patient records and insurance verification, payments, appointment scheduling, phone coverage, and daily office opening and closing procedures.

What you'll do

• Open and prepare the office
• greet patients and visitors
• enter and verify demographic and insurance information
• provide registration and HIPAA materials
• verify insurance eligibility
• collect and post payments
• schedule follow-up appointments
• answer calls and general billing questions
• route patient tasks to clinical staff
• manage records, mail, and documents
• complete closing procedures
• occasionally fill in at other HMG offices when requested.

What we're looking for

Skills & competencies

front office i

bristol tn

holston medical group

medical office

patient check-in

patient check-out

insurance verification

appointment scheduling

patient records

customer service

$15.50–$20.21/hour

high school diploma required

Work arrangement

• Weekend coverage required

Why this role

May occasionally fill in at other Holston Medical Group offices based on business needs.

About the employer

Holston Medical Group, PC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.