Dispatcher

Job overview

The Dispatcher is an onsite role based in Kent, WA. The starting pay rate is $23.00 - $27.69/hour, and this position supports the daily route operations department at MV Transportation. The Dispatcher is responsible for directing day-to-day route operations, ensuring compliance with client and company procedures. This role involves active communication with drivers and clients to maintain safe, cost-effective, and on-time service performance.

What you'll do

• Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
• Monitors radio, telephones and on-road provision of service for quality.
• Responsible for influencing positive employee morale and quality customer service.
• Monitors and completes driver sign-in and sign-out daily.
• May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
• Monitors daily system performance.
• Participates in analysis and review of operating performance.
• Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
• All other duties, as assigned.

What we're looking for

Skills & competencies

full-time

day shift

kent wa

mv transportation

customer service

dispatcher

onsite

no on-call

no degree required

$23-$27.69/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• PPO Medical, Medical HSA, Prescription, Dental, Vision, Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming

Why this role

Requires experience with Trapeze software and ability to handle multiple tasks simultaneously.

About the employer

MV Transportation is hiring for this role. Industry: Special Needs Transportation. Sector: 48.