Airport Customer Service Agent — Customer Service and Ramp

Job overview

Compensation is $18–$0 per year. The Airport Customer Service Agent — Customer Service and Ramp position is onsite in Kailua-Kona, HI. ; the posting describes it as competitive and based on experience. The role represents the company at its airport station and supports passenger service and ramp operations. The agent helps passengers through check-in, reservations, baggage handling, and boarding while supporting safe, compliant airport operations. The role also assists with aircraft parking and dispatch on the ramp, with aircraft towing possible after additional training.

What you'll do

• Greet and check in passengers
• create and modify reservations
• handle and monitor luggage
• review baggage tags
• calculate weight and balance and assign seats
• provide flight and boarding information
• make public-address announcements
• process credit card payments
• direct aircraft parking and dispatch on the ramp
• tow aircraft to parking positions after additional training
• follow FAA, airline, airport, safety, and security requirements.

What we're looking for

Skills & competencies

airport customer service agent

customer service

ramp operations

passenger check-in

reservations

baggage handling

aircraft dispatch

kailua-kona hi

southern airways corporation

24/7 operation

holiday availability

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance, 401(k), paid time off, paid holidays, and employee and family travel discounts.

Why this role

The posting describes a 24/7 operation, including holidays, and says the role may require driving a company vehicle. It lists medical, dental, vision, air ambulance, short-term disability, pet insurance, health savings accounts, company-paid life insurance, 401(k), paid time off, holidays, and travel discounts.

About the employer

Southern Airways Corporation is hiring for this role. Industry: Nonscheduled Chartered Passenger Air Transportation. Sector: 48.