Receptionist, Client Experience

Job overview

The Receptionist, Client Experience role is onsite at the corporate office in Saint Louis, MO; compensation is not specified. The Only Facial provides client-facing facial and skincare services, and this position supports the client experience across its locations. As a first point of contact, the receptionist welcomes clients, manages calls and appointments, handles inquiries and transactions, and supports front-office administration to help maintain a smooth, organized, and positive client experience.

What you'll do

• Answer and direct incoming calls for store locations
• schedule appointments and manage the booking system
• welcome clients
• handle inquiries, concerns, and escalated issues
• maintain an organized reception area
• process transactions and maintain client records
• assist with data entry and document management
• collaborate with teams across locations to support client retention and appointment optimization.

What we're looking for

Skills & competencies

receptionist

client experience

front desk

appointment scheduling

customer service

call handling

client records

saint louis mo

the only facial

corporate office

full-time and part-time positions

skincare and wellness

Work arrangement

• Weekend coverage required

Why this role

Full-time and part-time positions are described in the posting. High school diploma or equivalent is required; previous receptionist or customer service experience is preferred. The role reports to the Director of Client Experience.

About the employer

Become A Part of our Team!! is hiring for this role. Industry: Other Personal Care Services. Sector: 81.