People & Culture Manager — Luxury Hospitality

Job overview

The People & Culture Manager — Luxury Hospitality role is onsite in San Francisco, California. The salary range is $110,000–$135,000 annually, plus benefits and bonus. The role supports Fairmont Heritage Place, Ghirardelli Square, a private residence club with 53 residences, in providing service to owners and guests. Reporting to the General Manager, the manager leads property human resources and workplace compliance, including colleague relations, recruitment, benefits, performance management, talent development, and labor relations. The role helps maintain an inclusive workplace and align people practices with company policies and applicable regulations.

What you'll do

• Lead day-to-day People & Culture Department operations
• partner with leadership on employee relations, payroll, compensation, benefits, recognition, development, administration, and wellness
• manage recruitment, hiring, onboarding, and internal mobility
• support HR systems
• oversee benefits administration and review bi-weekly payroll
• manage performance reviews, talent development, engagement planning, reporting, and workforce analytics
• develop and enforce policies
• ensure compliance with employment laws, privacy standards, and HOA governing documents
• serve as labor relations liaison
• participate in negotiations, grievances, and audits.

What we're looking for

Skills & competencies

people & culture manager

human resources

luxury hospitality

san francisco ca

fairmont

full-time

employee relations

labor relations

recruitment

$110k–$135k annually

benefits administration

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits and bonus
• complimentary upgrades and extended stays
• discounted stays across Fairmont and Raffles properties
• dining and wellness discounts.

Why this role

Requires a bachelor’s degree or equivalent combination of education and relevant experience, at least five years of progressive People & Culture, compliance, labor relations, operations, or property management experience, and a valid California driver’s license. Hospitality experience is preferred.

About the employer

FAIRMONT is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.