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Service Administrator III
ICONMA, LLC · Mishawaka, IN · Customer service and service administration
Compensation
$27 – $28 /hr
Employment type
Full-time
Work setting
On-site
Location
Mishawaka, IN
Schedule
Day shift
Posted
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Job overview
The Service Administrator III role is onsite in Mishawaka, IN. Compensation is $27–$28 per hour. The position supports customer service operations for a global power technology company.
What you'll do
- Serve as a customer point of contact
- assess needs and create work orders
- provide status updates
- troubleshoot customer-reported issues using guided workflows and service tools
- document service work
- assess warranty eligibility and file claims
- escalate technical issues
- use electronic service tools to diagnose problems.
What we're looking for
- Skills & competencies
- service administrator iiimishawaka iniconmacustomer servicework ordersdiagnosticswarranty claimsservice documentationpower technology$27–$28/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health benefits, referral program, and growth and advancement opportunities.
Why this role
Combines customer-facing service administration with diagnostics, warranty processing, and technical escalation.
About the employer
ICONMA, LLC is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
- Occupation code
- 43-4051.00
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Listing ID: c0fdb50d-090c-4f91-8850-21a5a6635dfa