Hurricane Relief Call Center Representative

Job overview

The Hurricane Relief Call Center Representative role is described as temporary and remote, contingent on hurricane-related relief needs; the listing location is Eastborough, KS. Compensation is $12.50–$16 per hour. MCI provides customer support services to help organizations improve customer experience and business performance.

What you'll do

• Assist customers with service inquiries, learn common requests and solutions, use service techniques and systems, improve the customer experience, and escalate customer dissatisfaction through appropriate channels.
• Shifts are 8:00 a.m.–2:00 p.m.
• or 2:00 p.m.–8:00 p.m.
• Eastern Time, within operating hours of 8:00 a.m.–8:00 p.m.
• Eastern Time.

What we're looking for

Skills & competencies

hurricane relief call center representative

customer support

disaster relief

temporary

remote

eastborough ks

mci careers

$12.50–$16/hour

8:00 am–2:00 pm shift

2:00 pm–8:00 pm shift

customer inquiries

high school diploma or equivalent

Work arrangement

• Weekend coverage required

Why this role

The temporary remote role is activated as needed based on hurricane relief needs; accepted candidates may be contacted by email and text as needed. Applicants must be at least 18 and have a high school diploma or equivalent.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.