Client Support Specialist

Job overview

The Client Support Specialist works onsite in Troy, OH, full time, Monday through Friday, 8 a.m. to 5 p.m.; hours may vary with agency needs. Pay is $15 per hour. The role provides information and assistance to clients, agencies, and the public for Miami County. The specialist responds to inquiries, researches case records to help resolve problems, and directs issues to appropriate staff. The role also provides front-desk, switchboard, and clerical support to help the public access agency information and services.

What you'll do

• Respond to inquiries by phone, mail, fax, electronically, or in person
• explain rules and procedures
• research case records and refer issues for resolution
• document inquiries and outcomes
• answer and route calls
• perform clerical tasks including typing, mail handling, filing, copying, and scanning.

What we're looking for

Skills & competencies

client support specialist

full-time

troy oh

miami county

customer service

public inquiries

case research

front desk

switchboard

clerical support

monday–friday

$15/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and AD&D insurance
• health savings and flexible spending accounts
• OPERS retirement contribution
• deferred compensation
• paid vacation, sick time, and holidays
• employee assistance program
• tuition and fitness discounts.

About the employer

Miami County is hiring for this role. Industry: Other General Government Support. Sector: 92.