Subject Matter Expert (SME)

Job overview

The Subject Matter Expert (SME) role is primarily onsite in Washington, DC. Compensation is not specified. The role provides specialized support to the U.S. Department of State’s Passport Services Directorate. The SME advises on program operations and processes, conducts research and analysis, and develops recommendations to improve efficiency and performance. The role also supports training, knowledge transfer, standard operating procedures, and collaboration with government leadership and project teams to address operational challenges.

What you'll do

• Provide expert guidance on program operations, policies, procedures, and process improvements
• conduct research, assessments, and analysis for strategic decisions
• develop recommendations to improve operational efficiency and program performance
• support training, knowledge transfer, and standard operating procedures
• collaborate with government leadership and project teams to resolve operational challenges. Active SECRET clearance required
• additional MRPT investigation may be required.

What we're looking for

Skills & competencies

subject matter expert

sme

washington dc

primarily onsite

passport services directorate

program operations

policy and procedures

process improvement

research and analysis

training support

standard operating procedures

active secret clearance

agile business concepts

Work arrangement

• Weekend coverage required

Why this role

Active SECRET clearance is required; additional MRPT investigation may be required.

About the employer

Agile Business Concepts, LLC is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.